Delivery Information

At Moores Appliances, we use our own vehicles to deliver goods throughout most of Sussex.

We deliver between 8am and 5pm Monday – Friday and someone must be at the delivery address to accept, sign for, and inspect the goods when we arrive. Our standard delivery service is to ground floor properties and blocks of flats with a lift (providing the appliance will fit). Our ground floor deliveries can include a maximum of 4 steps. Please call us if this affects your order as undelivered products caused by this problem will incur a redelivery charge.

delivery van

We'll give you an estimated timeslot for your delivery, to help you plan your day.

Stock Availability

Stock Status Lead Time
Speedy Delivery Usual delivery 1 - 3 days
Special Order

Special order items are products which our store does not keep readily available and need to be ordered in from our supplier. If this is the case, the lead time is dependent on the availability of the product with the supplier. For more information on the lead time for a specific product, please contact our sales team.

Arranging a Delivery Date

Speedy delivery Items will usually be delivered to you within 1 - 3 days - we will contact you to arrange your delivery date.

Items which we have to order from the manufacturer will take longer to deliver; usually, 5 - 7 days subject to availability - we will contact you to arrange your delivery date.

Delivery Timeslots

You will be notified of your estimated delivery timeslot by SMS between 3pm and 5pm the day before delivery. Please ensure that you are available all day on the date we agree.

Telephone Orders Welcome ☎ 01903 200400